What to do if you have forgotten at item on the plane
All airlines offer lost and found services and most of them have specific offices to help you out.
If you have just left the airport, call your airline as early as possible and ask them about their policy with forgotten properties. If it’s not possible to contact the airline directly, you will then have to visit the airline’s official website and find the precise section that explains how to recover your lost belongings.
The following information will help your airline to track down your lost property.
- Your flight number
- Your seat number on the plane, or the place you think you may have left your lost item
- A detailed description of your missing items. If you have a photo, even better!
- If you have lost any electronics, the serial numbers will definitely the airline to find and identify your item
What to do if you have forgotten at item at the airport of Heraklion?
In this case, you have the following options;
a) Contact the Heraklion airport’s Lost & Found office at +302693051160
b) Contact your airline’s Ground Handling Service Provider which might be able to help you.
Heraklion Airport Ground Handling Service Providers
Goldair Handling
Station Manager: Mr. Eleftherios Kastanakis
Deputy Station Manager: Mrs. Nektaria Chatzigianni
Phone 1: +302810343011
Phone 2: +302810397471
E-mail: her.ll@goldair-handling.gr
Swissport Hellas S.A.- Santorini
Station Manager: Mr. John Adamidis
Phone: +302810336962
Mobile: +30936718851
E-mail: aok.station@swissport.gr
Web: http://www.swissport-executive.com
Skyserv Handling Services
Station Manager: Mr Papagiannakis Iakovos
Phone: +302810337205
E-mail: hersm@skyserv.aero
Fax: +302810301906
Web: http://www.skyserv.aero